NCWorks Commission Policy Statements and DWS Operational Guidance

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On this page, you'll find links to specific policy directives for workforce professionals in North Carolina. We display two classes of policy documents. As of November 2020, the NCWorks Commission approves major statewide policies in accordance with the federal Workforce Innovation & Opportunity Act (WIOA), and these are known as Commission Policy Statements. Meanwhile, the Division of Workforce Solutions (DWS) issues Operational Guidance notices, which carry the full authority of NCWorks Commission policies. Both of these types of documents can be found here using the search tools below.

Policy Title (click for summary information)	Policy Document and Support Files	Site Page Terms
Operational Guidance \| OG 04-2021 Revised Trade Adjustment Assistance (TAA) Program Participant Transportation Operational Guidance	OG 04-2021 - Revised Trade Adjustment Assistance (TAA) Program Participant Transportation Operational Guidance.docx	Workforce Policies
Operational Guidance \| OG 09-2022 American Rescue Plan Act Business Work-Based Learning Grant - EXPIRED	OG 09-2022 Attachment 4 - American Rescue Plan Act (ARPA) Business Work-Based Learning Grant (BWBL) Application Budget.docx OG 09-2022 Attachment 3 - American Rescue Plan Act (ARPA) Business Work-Based Learning Grant (BWBL) Goals, Outcomes, and Measures.docx OG 09-2022 Attachment 5 - American Rescue Plan Act (ARPA) Grant Pre-Award Assessment Survey.docx OG 09-2022 - American Rescue Plan Act Business Work-Based Learning Grant.docx OG 09-2022 Attachment 1 - American Rescue Plan Act (ARPA) Business Work-Based Learning (BWBL) Grant Guidelines.docx OG 09-2022 Attachment 2 - American Rescue Plan Act (ARPA) Business Work-Based Learning (BWBL) Grant Application.docx	Workforce Policies
Operational Guidance\| OG 06-2021 Workforce Innovation and Opportunity Act (WIOA) and Wagner-Peyser Employment Act Participant Eligibility Reference Guide	OG 06-2021 - Workforce Innovation and Opportunity Act (WIOA) and Wagner-Peyser Employment Act Participant Eligibility Reference Guide.docx OG 06-2021 Attachment WIOA and Wagner Peyser Employment Act Participant Eligibility…	Workforce Policies
Workforce Policy \| PS 05-2020 NCWorks Online Service Activity Codes and Definitions; Guidance on Case Notes and Exit Dates	PS 05-2020 NCWorks Online Service Activity Codes and Definitions; Guidance on Case Notes and Exit Dates PS 05-2020 Attachment Guidance on Case Notes and Exit Dates in NCWorks Online…	Workforce Policies
Workforce Policy \| PS 14-2015 Non-Criminal Program Complaints	PS 14-2015 - Non-Criminal Program Complaints.docx PS 14-2015 Attachment - Non-Criminal Program Complaints.docx	Workforce Policies
Workforce Policy \| PS 17-2015 To rescind Workforce Investment Act (WIA) North Carolina Local Area Issuances and Policy Statements	PS 17-2015 - To rescind Workforce Investment Act (WIA) North Carolina Local Area Issuances and Policy Statements.docx PS 17-2015 Attachment - List of Rescinded WIA Issuances and Policy Statements.docx	Workforce Policies
Workforce Policy \| PS 21-2015 Consumer Choice in Selecting Training Providers - RESCINDED	PS 21-2015 - Consumer Choice in Selecting Training Providers	Workforce Policies
Operational Guidance \| OG 03-2023 Wagner-Peyser Application Signature Requirements	OG 03-2023 Attachment 1 - Remote Wagner-Peyser Application and Remote Application Addendum.docx OG 03-2023 - Wagner-Peyser Application Signature Requirements.docx OG 03-2023 Attachment 2 - Participant Individual Record Layout (PIRL) Elements.xlsx	Workforce Policies
Operational Guidance \| OG 05-2021, Change 1 Division of Workforce Solutions (DWS) NCWorks Mobile Career Center No Cost Usage Agreement and Fee-for-Use Schedule	OG 05-2021, Change 1 - Division of Workforce Solutions (DWS) NCWorks Mobile Career Center No Cost Usage Agreement and Fee.docx OG 05-2021, Change 1 Attachment - Hotel Accommodations, No-Cost Usage Designations, and Fee for Use Schedule.docx	Workforce Policies
Operational Guidance \| OG 08 2022 \| Guidance on Acknowledgment of Federal Funding in Accordance with the Stevens Amendment	OG 08-2022 - Guidance on Acknowledgement of Federal Funding in Accordance with the Stevens Amendment.docx OG-08-2022-Attachment_Stevens-Amendment-Frequently-Asked-Questions.pdf	Workforce Policies
Operational Guidance \| OG 09-2021 Guidance on Eligibility for Participation in the Workforce Innovation and Opportunity Act (WIOA) Title I Dislocated Worker Program	OG 09-2021 - Guidance on Eligibility for Participation in the Workforce Innovation and Opportunity Act (WIOA) Title I Dislocated Work.docx OG 09-2021 Attachment Dislocated Worker Scenarios Final	Workforce Policies
Operational Guidance \| OG 14-2021 Definition of Workforce Innovation and Opportunity Act's (WIOA) "Requires Additional Assistance" for Youth Eligibility	OG 14-2021 - Definition of Workforce Innovation and Opportunity Act’s (WIOA) “Requires Additional Assistance” for Youth Eligibility.docx	Workforce Policies
Operational Guidance \| OG 17-2021 Electronic File Storage and Protecting Personally Identifiable Information (PII)	OG 17-2021 - Electronic File Storage and Protecting Personally Identifiable Information (PII).docx OG 17-2021 Attachment 1 - North Carolina Guidance for WIOA and Other Federal Funds Electronic Image Storage.docx OG 17-2021 Attachment 2 - North Carolina Guidance for WIOA and Other Federal Funds Protection of Personally Identifiable Information (PII).docx OG 17-2021 Attachment 3 - North Carolina Guidance for WIOA and Other Federal Funds Scanning Procedures for Consumer Documents in NCWorks.gov_.docx	Workforce Policies
Operational Guidance \| OG 19-2021 Priority of Service for Veterans and Eligible Spouses in all U.S. Department of Labor (USDOL) Job Training Programs	OG 19-2021 - Priority of Service for Veterans and Eligible Spouses in all U.S. Department of Labor (USDOL) Job Training Programs.docx OG 19-2021 Attachment 1 Summary of Priority of Service for Eligible Veterans and… OG 19-2021, Attachment 2 Training and Employment Notice 15 10 Protocol for Implementing…	Workforce Policies
Operational Guidance \| OG 25-2021 Pseudo Social Security Numbers (SSNs)	OG 25-2021 - Pseudo Social Security Numbers (SSNs).docx OG 25-2021 Attachment - Best Practices to Utilize When Requesting SSNs in the NCWorks Career Center.docx	Workforce Policies
Operational Guidance \| OG 26-2021 Employer Accounts and Job Order Procedures	OG 26-2021 - Employer Accounts and Job Order Procedures.docx OG 26-2021 Attachment - DWS Employer Accounts and Job Order Operational Guidance.docx	Workforce Policies
Commission Policy \| CPS 04-2025 Registered Apprenticeship Expenditure Requirement for Workforce Innovation and Opportunity Act Funding - RESCINDED	CPS 04-2025 - Registered Apprenticeship Expenditure Requirement for Workforce Innovation and Opportunity Act Funding RESCINDED.pdf CPS 04-2025 Attachment - Registered Apprenticeship,Pre-Apprenticeship Requirements and Guidelines RESCINDED.pdf	Workforce Policies
Commission Policy \| CPS 04-2025, Change 1 Registered Apprenticeship Expenditure Requirement for Workforce Innovation and Opportunity Act Funding	CPS 04-2025, Change 1 - Registered Apprenticeship Expenditure Requirement for WIOA Funding.docx CPS 04-2025, Change 1 - Attachment-Registered Apprenticeship-Pre-Apprenticeship Requirements and Guidelines .docx	Workforce Policies
Commission Policy \| CPS 05-2026 Usage of Integrated Fund Tracking to Track and Manage Program Funds	CPS 05-2026 - Usage of Integrated Fund Tracking to Track and Manage Program Funds.docx	Workforce Policies
Commission Policy \| CPS 09-2021, Change 1 \| Workforce Innovation and Opportunity Act (WIOA) Youth Formula Funds Expenditure Requirements - RESCINDED	CPS 09-2021, Change 1 - Workforce Innovation and Opportunity Act (WIOA) Youth Formula Funds Expenditure Requirements RESCINDED.pdf	Workforce Policies