NCWorks Commission Policy Statements and DWS Operational Guidance

Displaying 1 - 20 of 276

On this page, you'll find links to specific policy directives for workforce professionals in North Carolina. We display two classes of policy documents. As of November 2020, the NCWorks Commission approves major statewide policies in accordance with the federal Workforce Innovation & Opportunity Act (WIOA), and these are known as Commission Policy Statements. Meanwhile, the Division of Workforce Solutions (DWS) issues Operational Guidance notices, which carry the full authority of NCWorks Commission policies. Both of these types of documents can be found here using the search tools below.
Policy Title (click for summary information) Policy Document and Support Files Site Page Terms
Commission Policy | CPS 05-2025 Customer Complaint, Appeal, and Resolution Policy
  • Workforce Policies
Commission Policy | CPS 05-2025 Customer Complaint, Appeal, and Resolution Policy
  • Workforce Policies
Operational Guidance | OG 02-2021 Guidance for Local Incumbent Worker Grants - RESCINDED
  • Workforce Policies
Operational Guidance | OG 22-2021, Change 1 On-the-Job Training (OJT) Using Workforce Innovation and Opportunity Act (WIOA) Funds - RESCINDED
  • Workforce Policies
Operational Guidance | OG 24-2021 Guidance on the Provision of Workforce Innovation and Opportunity Act (WIOA) Work Experience (WEX) Opportunities - RESCINDED
  • Workforce Policies
Operational Guidance | OG 07-2025: Work-based Learning Comprehensive Guidance
  • Workforce Policies
Operational Guidance | OG 06-2025: Pathway Home 6 Grant
  • Workforce Policies
Operational Guidance | OG 05-2024: NCWorks Career Center Memorandum of Understanding and Partner Infrastructure Funding Agreement - RESCINDED
  • Workforce Policies
Operational Guidance | OG 05-2025: NCWorks Career Center Memorandum of Understanding and Partner Infrastructure Funding Agreement
  • Workforce Policies
Commission Policy | CPS 07-2021 Migrant and Seasonal Farmworker (MSFW) Complaint System and Appeal Policy Procedures - RESCINDED
  • Workforce Policies
Commission Policy | CPS 08-2021 Customer Complaint, Appeal, and Resolution Policy - RESCINDED
  • Workforce Policies
Commission Policy | CPS 04-2025 Registered Apprenticeship Expenditure Requirement for Workforce Innovation and Opportunity Act Funding
  • Workforce Policies
Commission Policy | CPS 05-2025 Customer Complaint, Appeal, and Resolution Policy
  • Workforce Policies
Operational Guidance | OG 10-2023 Business Services Funding for Industry Sector Partnerships Planning Grants for Program Year (PY) 2023 (Expired)
  • Workforce Policies
Commission Policy | CPS 02-2023 | Program Year (PY) 2023 NCWorks Local Innovation Fund Grants (Expired)
  • Workforce Policies
Operational Guidance | OG 05-2023 Local Workforce Innovation and Opportunity Act (WIOA) Workforce Development Program Year 2023 Allocations (Expired)
  • Workforce Policies
Operational Guidance | OG 04-2025: Local Workforce Innovation and Opportunity Act (WIOA) Workforce Development Program Year 2025 Allocations
  • Workforce Policies
Operational Guidance | OG 02-2024: 2024 Lower Living Standard Income Level (LLSIL) - RESCINDED
  • Workforce Policies
Operational Guidance | OG 03-2025: 2025 Lower Living Standard Income Level (LLSIL)
  • Workforce Policies
Commission Policy | CPS 02-2025 Financial Management Policy for Workforce Innovation and Opportunity Act Title I
  • Workforce Policies