At the Division of Workforce Solutions, our mission is simple:

We help people in North Carolina find jobs.

To accomplish that, we administer a statewide system of workforce programs that prepare North Carolinians for employment.

We offer services for adultsveteransyouth, and more. We help employers find the qualified talent they need to make their businesses thrive. To maintain the quality of all those services, we train our state's workforce professionals.

We operate NCWorks Online, the state’s official job-search portal that is helping connect talented individuals with employers.

We also support the work of the NCWorks Commission.

Our funding comes from the Workforce Innovation and Opportunity Act, the Wagner-Peyser Act, and the Trade Adjustment Act, as well as special grants.

We’re helping North Carolina’s job seekers find employment and businesses find workers. We invite you to learn more about our services and see for yourself how we can help you, too.


313 Chapanoke Rd., Suite 120 
Raleigh NC 27603 
(800) 562-6333 
Google Map 

Mailing address: 
4316 Mail Service Center 
Raleigh NC 27699-4316 

Note: this information is for the division's central office in Raleigh. If you are looking for an NCWorks Career Center, please visit

DWS Periodic Review of Existing Rules

N.C. Gen. Stat. § 150B-21.3A, adopted in 2013, requires all agencies to conduct a review of that agency’s rules every ten years, determining whether each rule is necessary or unnecessary.  Necessary is defined as any rule other than an unnecessary rule. Unnecessary is defined as a rule that the agency determines to be obsolete, redundant, or otherwise not needed.  Agencies must post a report issued by the Rules Review Commission on the agency’s website to invite public comments for at least 60 days on the rules and the agency’s initial determinations of whether the rule is necessary or unnecessary.  The agency is then required to review the public comments and prepare a brief response addressing the merits of each comment.  After the comment period is over and the agency has had an opportunity to make its final determination of whether the rule is necessary or unnecessary, the agency will send the Rules Review Commission a report of its initial determinations as well as any public comments received and the agency’s responses to any public comments.

“Public comment” is defined by N.C. Gen. Stat. § 150B-21.3A(a)(5) as a written objection to all or part of a rule.  Additionally, pursuant to N.C. Gen. Stat. § 150B-21.3A(c)(2), in order for the Rules Review Commission to determine whether the public comment has merit, the public comment must address the specific substance of the rule and address any of the standards of Commission review, as set forth in N.C. Gen. Stat. § 150B-21.9(a).

Read the DWS Report

View the Initial Determination Report containing the Division of Workforce Solutions' initial determination for each of its existing rules.  

Comment Period

The comment period began May 10, 2024 and ends on July 16, 2024.

How to Submit Comments

Please submit comments to Amber Thiel, Rulemaking Coordinator. 

Please specify the rule citation (for example, 04 NCAC 20A .0101) to which your comment corresponds. 

To submit electronic comments, email:

In the alternative, you may mail comments to the following:

North Carolina Department of Commerce

Division of Workforce Solutions

313 Chapanoke Road

4316 Mail Service Center

Raleigh, NC, 27699-4316

Attn: Amber Thiel, Rulemaking Coordinator